FlightCentral Ltd (“FlightCentral”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through flight-central.co.uk, why we use it, and your rights under UK data protection law (including UK GDPR and the Data Protection Act 2018).
Who we are
FlightCentral Ltd provides digital transformation consultancy and related advisory services. For privacy matters relating to this website, contact us using the contact form.
Information we collect
We may collect:
- Contact enquiries — name, email address, organisation (optional), and the content of your message when you use the contact form.
- Technical data — standard server or security logs (for example IP address, browser type, and timestamps) generated when you visit the site. These are used for security, diagnostics and reliable operation.
We do not operate advertising cookies or sell personal data. If we add analytics in future, we will update this policy and, where required, seek consent.
How we use your information
- To respond to enquiries and discuss potential work
- To keep a record of correspondence related to our services
- To operate, secure and improve the website
- To meet legal or regulatory obligations where applicable
Lawful bases
Depending on the context, we rely on:
- Legitimate interests — responding to business enquiries and running a secure website
- Contract — where processing is needed to take steps toward or perform a contract with you or your organisation
- Legal obligation — where we must retain or disclose information by law
Sharing
We do not sell your personal data. We may use trusted service providers (for example secure hosting, email delivery automation, or infrastructure providers) to operate the site and process enquiries. They act on our instructions and only as needed to provide their service.
Retention
Contact form messages are retained for as long as needed to handle your enquiry and for a reasonable period afterwards for legitimate business records, unless a longer period is required by law or an ongoing engagement.
Security
We take appropriate technical and organisational measures to protect personal data. No method of transmission or storage is completely secure; we work to reduce risk proportionate to the information we hold.
International transfers
Our primary operations are in the United Kingdom. If a provider processes data outside the UK, we will ensure appropriate safeguards are in place as required by UK law.
Your rights
Under UK GDPR you may have rights to access, rectify, erase, restrict or object to certain processing, and to data portability, where applicable. You may also complain to the Information Commissioner’s Office (ICO). To exercise rights relating to this website, use the contact form.
Children
This website is aimed at professional audiences and is not intended for children.
Changes
We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do.